Aug 22, 2018

Salesforce News - Growth is a Good Word for Small Nonprofits

Growth is a Good Word for Small Nonprofits

Grow your impact with better nonprofit technology
Some funders, constituents, and nonprofit staff think of growth as prioritizing “money over mission,” viewing it from a traditional corporate focus on just revenue growth, excessive spend, or increase in size. This definition can lead people to scrutinize nonprofit investment in marketing, talent, operations, technology, and other overhead areas that are actually necessary to support a healthy and sustainable model for change. This is also known as the “overhead myth.”

We all know nonprofits today face ever-changing needs from their constituents who are at the heart of their mission, which require agility to stay relevant. People are adopting modern technologies and spending their time in new digital spaces. Nonprofits are constantly responding to opportunities, threats, and changes, and yet they are limited in their ability to respond if they cannot grow and evolve in many different ways.
Growth might mean scaling your capacity to keep up with demand. Marketing your cause to create a social movement. Replicating your model to help another zip code. Securing that grant to cure a disease. There are a million ways to grow for good.
This is why for many nonprofit professionals, “growth” has taken on a more positive meaning, evolving past revenue into all parts of your mission. They focus on balanced growth so that strategic marketing efforts can be turned into efficient program participation, effective fundraising, and sustainable impact. All without bottlenecks, waste, or frivolous spending.
For this blog we asked a few small nonprofit professionals, “What does growth mean to you?” Here are their answers. To learn more, visit our new Growing Nonprofit webpage with content for small and developing nonprofits.

Growth in Scalable Technology (& Fundraising)

Terry Cole, Executive Director, Street Youth Ministry of Austin
“Small is wonderful. You can keep focused on goals, and keep staff well informed on that direction. But, being a smaller nonprofit is also challenging because you have high overhead and initial expense in technology, insurance, and other things. We started focused on fundraising and now have full visibility into where are income comes from, and where we should grow it next. With Salesforce’s donation of cloud-based technology, you can get start growing your capacity in one area, and move to the next when you are ready.”
Since 2008, Street Youth Ministry of Austin (SYM) has been helping homeless or street-dependent youth identify their needs and connect them to local communities and partners. Using the Nonprofit Success Pack they are able to launch fundraising campaigns to target any segment of their donors, then track the results with real-time analytics, all as a small organization and IT team of one.
“Growth is always painful as we grow from adhoc to procedural, small to scaled. You have to find the right people and figure out how to divide and redivide the job duties, and give them a consistent way of working. Because we invested in Salesforce, we have limited churn on tools and methods. We started with with donor management, then newsletters, then volunteers, then clients participation and impact, operations scheduling, then cases for non-client constituents. You have to start somewhere.”
With limited time, Terry still finds time to answer countless questions on the Power of Us Hub. Learn more about SYM or follow Terry’s blog
Viewing growth as greedy or “against the grain” of nonprofit models will only hold us back from achieving our Mission’s promise. With a solid reason for where and why you should grow, and a balanced approach to sustainably increase your impact, growth is a good word. In today’s ever changing world if your organization doesn’t evolve, another more nimble organization will, or there will be missed opportunities for impact. Find your next project, plant a seed, use technology to grow effectively, and see where it takes you.

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